Posted 14 Sept 2022, 4:23 pm

Technical Support Engineer at Hyperscience

US - All Country - Remote Full-time Programming (Back-End)
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Company Description Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com. The Technical Services team at Hyperscience acts as the customer’s trusted technology advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for preserving and expanding the availability and functionality of our customers’ Hyperscience applications; in turn preserving our current business, opening doors for additional opportunities, and growing our customers into life-long Hyperscience advocates.  The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a detective and problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution.  Benefits - Top-notch healthcare for you and your family - 30 days of paid leave annually to help nurture work-life symbiosis - A 100% 401(k) match for up to 6% of your annual salary - Stock Options - Wellness reimbursements for qualified expenses. - 6-month parental leave - A monthly childcare, education and elder care reimbursement for up to 2 dependents. - $50 internet expense reimbursements We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. For Sofia/UK roles: All job applications will be treated and processed with strict confidentiality and in full compliance with the GDPR provisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Source: Remote Ok

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