Software Engineer Developer Experience at Courier Health

What you’ll do

• Own the platforms and tools that Courier Health engineers use to develop, test, deploy, and operate their code in production, including both third-party services and internal systems.
• Work with engineering teams to understand their pain points, then build, test, and roll out solutions to the engineering organization.
• Implement metrics to measure developer efficiency, and utilize them to determine project priorities and communicate engineering health.
• Collaborate with Engineering and Product leadership to plan and prioritize developer efficiency projects.
• Drive the adoption of best practices, coding standards, and development methodologies across engineering teams, ensuring consistency, reliability, and maintainability of the codebase.
• Lead cross-functional squads of engineers to implement developer experience projects.
• Consult with engineering teams to design scalable and reliable systems.
• Think one step ahead to identify and resolve infrastructure bottlenecks before they become critical.
• Mentor and coach junior engineers, fostering a culture of continuous learning, collaboration, and innovation.

Example Projects

These projects may be owned by this role, or may be collaborations with other engineering teams.

• Increase release cadence, decrease change-failure rate, and decrease operational release cost.
• Improve operational tooling (observability, debugging tools, downtime management).
• Improve engineers’ development process and environments.
• Improve visibility of and optimize cloud costs.

Requirements

• 6+ years of software engineering experience
• Experience implementing modern software engineering best practices, such as CI/CD, shift-left testing, metrics/observability, code quality, and cloud environments.
• Strong technical expertise in building, deploying, and operating web servers, specifically with AWS, NodeJS, TypeScript, and SQL.
  • Preferred technical experience: Terraform, PostgreSQL, Lambda, React, GraphQL.
• Experience implementing and evangelizing metrics and monitoring tools across engineering functions.
• Experience leading small teams of engineers to implement complex technical systems.
• Product manager mindset to understand problems, research and propose solutions, and measure results.
• Project management skills to ensure value is delivered iteratively at small intervals.
• Change management skills to ensure system/process changes are effectively rolled out to the engineering organization.
• Nice to have:
  • Experience operating production software in an environment with sensitive data, such as PII, PHI, or PCI.