Quince is seeking a Team Lead, Project Management to lead a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders. The ideal candidate is a people and process leader with a passion for delivering exceptional customer experiences and building high-performing teams.
Requirements
- Manage a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders.
- Drive team performance and KPIs (On Time Delivery, Quality Assurance, Response Time, Escalation Management) and implement action plans for continuous improvement.
- Create a culture of ownership, growth, and accountability through regular coaching, feedback, and performance reviews.
- Collaborate cross-functionally with product, logistics, and marketing to address customer pain points and provide insights to drive improvements.
- Assist with hiring, onboarding, and ongoing training to ensure readiness and alignment with Quince values.
Benefits
- Competitive pay
- Bonus and equity may be provided for eligible roles
- Health benefits
- Other benefits
Originally posted on Himalayas
