Manager Strategic Growth Initiatives at OpenTable

Remote - USA

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and enhance revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

We're seeking a Manager to champion OpenTable’s growth initiatives! 60-70% of the role will be focused on upgrading and modernizing our sales team's workflow, infrastructure, and processes to support a premier sales organization. The remaining workload will be acting as a vital liaison between the RSS sales organization, C-Suite, and Business Development. You will be responsible for existing programs and craft strategies for new endeavors, frequently navigating without a predetermined roadmap. The ideal candidate will combine a strategic approach with outstanding project management abilities, thriving autonomously. With an entrepreneurial and growth-centric ethos, you should decipher ambiguous scenarios, and harness analytics and innovative insights to take on intricate challenges while balancing short and long-term objectives.

*This role is not eligible for Chef’s Table or Grand Cru sales awards

In this role, you will:

• Innovate & Optimize: Without a set blueprint, you will test, refine, and adapt as needed, ensuring a path toward market fit.

• Lead, Collaborate & Negotiate: Partner with C-level decision-makers as well as Product, Marketing, Finance, and other departments ensuring alignment and support.

• Champion the Customer: Connect with customers, build unmatched experiences for both restaurants and diners, and share feedback from these interactions to influence decision-making.

• Drive Comprehensive Initiatives: Lead the entire lifecycle of strategic projects, including crafting and implementing detailed plans, and ensuring successful onboarding.

• Discover Opportunities and Validate Insights: Recognize patterns within data sets, test hypotheses, and performance measurement against established standards and benchmarks, as well as capitalize on emergent trends and insights.

• Pricing & Launch: Set clear guidelines for pricing, contracting, and entitlements, and build a robust playbook for rolling out our digital ordering products.

• Transition & Handoff: Ensure that once an initiative reaches maturity, it's efficiently transitioned to the relevant long-term team.

Please apply if you are:

• Experienced Professional: Boasting 5+ years in roles related to Sales Management, consulting strategy, technology, strategic partnerships, or business development. 

• Problem Solver: Passion for translating sophisticated challenges into actionable, real-world solutions.

• Strategic yet meticulous: Can see the bigger picture and also appreciate the importance of details.

• A Natural Leader: History of guiding projects, meeting objectives, and garnering consensus.

• Determined: Proactive and remains committed to achieving goals within tight deadlines.

• Ambitious & Persistent: Displays resilience and looks to solutions.

• Data-Driven Decision Maker: Use analytical tooling (Google Sheets, MS Excel, basic SQL) as a cornerstone to decision-making and communications.

• Quick Learner: Understand and master intricate concepts swiftly and autonomously.

• Entrepreneurial: You have the tenacity to get hands-on and go above and beyond to ensure success.

• Tech Enthusiast: Eager to dive into modern technology and platforms, including ethical use of tools like ChatGPT, Bard, JasperAI, MidJourney, and others.

Up to 50% travel is encouraged depending on the local market.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $103,000-150,000. In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus and stock; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

A few of the benefits you get at OpenTable:

• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.