Posted 24 Oct 2023, 11:07 pm

Account Executive Central at Uniphore

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Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  

  

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  

  

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. 


Uniphore, the global leader in Conversational Service Automation, is seeking an Account Manager to help build a client portfolio based on Territory assignment. This person will focus on selling into commercial accounts across the Mid-West.

 

This quota carrying sales role will be responsible for managing, and closing net new customer business within the assigned region. With a proven understanding of SaaS sales, this role will drive revenue within the Commercial or Mid-Market segments by selling the full Uniphore product portfolio. 

 

To excel in this role, you must have strong consultative sales, prospecting, and time management skills. You must be capable of thriving in a startup environment, selling emerging technologies, and earning trust with executive level customer personas. We are looking for driven and collaborative people with a customer-first mentality.

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Responsibilities
  • Develop portfolio of new clients based on Territory assignment 
  • Manage opportunities from Leads to Close 
  • High aptitude for learning AI technologies and value-based messaging  
  • Maintain forecast accuracy, prospecting cadences, and pipeline management 
  • Quarterback sales deals by effectively leading strategy and resource alignment  
  • Achieve quarterly Quota performances 
  • Develop and actively manage short- and long-term account plans 
  • Be the voice of the customer: Provide feedback to internal teams in a timely manner 
  • Collaborate with Customer Care Manager on upsell and cross-sell opportunities
  • Willingness to travel up to 25% of the time 


Experience / Qualifications
  • 5+ years of software sales experience 
  • Successful track record of overachieving quota performances 
  • Excellent presentation and public speaking skills  
  • Experience selling into Contact Centers a plus 
  • Comfortable selling into the C-suite  
  • Experience with MEDDICC  


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$75,000 - $200,000 a year
Compensation & Benefits
The anticipated base salary hiring range for this position is:  
Non California: $75,000 Base - $100,000 Base + $75,000 - $100,000 target variable; $200,000 OTE
50 / 50 split

The specific rate will depend on the successful candidate's qualifications and prior experience.
 
In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. 
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Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.


All applicants - to review our privacy notice, please click here


Information regarding recruiting and phishing scams: 

Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam.



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