Content Manager at World Relief

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief is looking for an experienced Sr. Content Manager to oversee and execute a content strategy that will drive reach, reputation and revenue at World Relief. The ideal candidate will be an innovative, creative thinker in the content marketing space with strong editorial experience and a collaborative teammate who is comfortable working cross-departmentally, and a champion for clear and creative processes. This person will lead a team of writers and freelancers who will work alongside the visual and digital teams to drive the organization’s brand, fundraising and mobilization functions forward. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop and implement a strategic, yet flexible annual content strategy that informs, inspires and invites our stakeholders into deeper engagement with World Relief
• Work closely with Sr. Digital Manager and Design Team to develop, implement and measure a robust content-driven acquisition strategy
• In partnership with the Creative Director, identify best opportunities for larger multimedia content pieces.
• Develop and distribute a clear content calendar and corresponding donor journey, to be shared with stakeholders on a quarterly basis for advanced planning and maximum impact
• Collaborate with global teams across World Relief to identify and develop content that is representative of the global brand, engage diverse voices and perspectives, and moves the marketing strategy and organizational objectives forward.
• Act as the editorial director for World Relief’s blog, newsletter and annual report.
• Work Collaboratively with the Marketing Ops team to create clear processes for collecting stories and interviews from field offices
• Consult on cross-departmental external communications projects to ensure brand and messaging discipline
• Shepherd organizational commitment to ethical storytelling and ensure best-practices are being upheld.
• Cultivate content team relationships with local office and program staff to increase visibility and access to stories across our network
• Write for World Relief’s blog, website and other communications materials
• Alongside VP of Brand, develop an ongoing internal brand ambassador strategy that excites and equips WR staff to amplify our brand.
• Manage a team of writers and editors within a team culture that encourages strategic thinking, leaves room for creativity and prioritizes staff development
• Manage a team of freelance contractors

• Excellent written and visual storytelling ability.
• Experience working closely with designers and videographers to develop audio and video content.
• Experience writing video scripts
• Familiarity with using social media channels (Instagram, Facebook, Twitter) to market campaigns, products and events.
• Knowledge of current online tools and marketing trends such as SEO best practices
• Ability to work effectively and manage a team in an environment with multiple deadlines and stakeholders, executing and prioritizing tasks efficiently and accurately.
• Excellent problem-solving, multi-tasking, time management and organizational skills.
• Able to plan, but comfortable with change.
• A champion for team health and a human-centered approach to your work
• Attention to detail and ability to meet deadlines and budget.
• Enthusiasm for serving the most vulnerable and sharing stories of individuals and communities around the world.
• Strong interpersonal skills and a disposition that is positive and professional.
• Willing to learn, ask for help and engage with vulnerability and a growth mindset.
• High degree of confidentiality in regard to client/donor information.
• Enthusiasm for creating space and opportunity for team members to excel in their strengths and grow professionally in ways that both advance the mission of World Relief and encourage employee engagement

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Excellent verbal and written communication skills.
• Familiar with Microsoft Office programs and Google Drive
• Familiar with Adobe Creative Suite programs (specifically Premiere and Photoshop) is a plus
• Bachelor’s degree in marketing, public relations, journalism, communications or other related fields of study is preferred
• 5-7 years experience leading teams in content management and brand development

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

-Medical

-Dental

Additional Benefits:

-Offer 16 Paid Holidays!

-Vision

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

-FSAs: Medical & Dependent Care, & Commuter Funding

-Supplemental Life Insurance (employee, spouse, and children)

-Critical Illness, Hospital Indemnity, and Accident insurance policies

World Relief pays 100% for eligible employees:

-Group Term Life (employee, spouse, and children)

-Long Term & Short-term Disability

-Accidental Death and Dismemberment (AD&D)

-Long Distance Travel Insurance

-Employee Assistance Program (EAP)

World Relief - Retirement:

-401K & Roth

-WR matches up to 4%, then an additional quarter percent up to 10%

-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 

World Relief Discounts (Immediately Eligible):

-Verizon

-Pet Insurance through Nationwide

-Home and Auto insurance through Liberty Mutual

-Working Advantage Discount Program

World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·         The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT: 

·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·         Year-end archiving activities involve repeated lifting and bending.

·         Physical, emotional and intellectual demands

·         Equipment used: Employee computer (desktop or laptop), printer, and copier.

·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.