customer support agent at Atender

About Atender

We claim to be different from the others in our industry, and we are.

Our fundamental beliefs:

• Trust based leadership is more efficient than other forms of leadership
• Intrinsic motivation is more powerful than extrinsic motivation
• People have a desire to perform, enabling them to do so is leadership
• Passion is more valuable than process
• Be kind

The type of companies we provide services to share this perspective. That is a prerequisite for us to partner up with them.

We work with leading product companies based in Europe that provide services globally. We are their customer facing entity. 

About the job

We are looking for a person who sees solutions instead of problems, who appreciates a people-focused company and wants to work with start-up and scale-up companies.

We love people who are good listeners, and who want to deliver with quality and integrity. You need to be curious and want to make a difference both individually and as part of our teams.

Our 24/7 team works across a various number of companies giving great guidance and problem-solving for all types of customers. You will be a part of our core team in Málaga either by working from our office or remotely from somewhere else. Working hours are within a schedule of 24/7, but this position will mainly cover weekends and evenings (Málaga time - CET). 

We are looking for someone who

• Is curious, driven and able to work by themselves
• Masters the art of multitasking
• Understands technical products and solutions
• Gives great service by phone, chat and email
• Appreciates being a part of a team
• Communicates well and is able to connect with people
• Speaks either Norwegian or Swedish natively and has a high level of English

At Atender you'll get

• Part-time employment

• A warm, caring and social work environment

• Training adjusted to your individual needs
  

• Competitive salary

• Assistance with official registration in Spain (NIE)