Sales Agent at Forward

In this Sales Agent role, you will be responsible for calling or messaging potential members after they have expressed an interest in joining Forward. You will be working with Forward Membership Sales Advisors (MSA’s) as well as with other members of the Growth team. This position will be integral in scaling Forward’s ability to reach new members, grow its impact and take steps toward its mission of providing high quality healthcare to a billion people across the globe.  

*We are not currently hiring residents of CA*

• Help drive the sales and growth that are critical to the success of the company
• Engage with prospective members over the phone or through messages
• Help to tell Forward’s story and sign up new members

• A strong communicator. Exceptional written and verbal communication skills are a must.
• Competitive and driven. You are passionate about reaching your goals and will do whatever it takes to achieve them.
• Persuasive. You’re a good listener, you’re prepared for every conversation, and you know when and how to be persistent.
• Personable. You easily establish relationships and develop rapport with a variety of people.
• Flexible. This is a 100% remote position, with the expectation that you will work 30+ hours per week. Weekend and weekly night shifts, along with shifts during business hours, are available.
• Agile. You are excited about improving our processes, and you adapt quickly to feedback and new training modules as we expand our offerings and services.
• Passionate about helping people. Educational or professional experience in healthcare, medicine, and life sciences is a big plus.

TECHNICAL REQUIREMENTS

Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps

Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+

Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:

Processor

ChromeOS: Intel Pentium

Non-ChromeOS: Apple M1, Intel i3, AMD Ryzen, or better

Memory

ChromeOS: 4GB of RAM or better

Non-ChromeOS: 6 GB of RAM or better

Operating System

ChromeOS: no minimum

MacOS

Windows 10 or better

Browser

Google Chrome (latest version), Safari (latest version), or Internet Explorer 11

Please let us know during the interview process if you have concerns with any of these requirements.