Senior Site Reliability Expert at Lightspeed Commerce

Hi there! Thanks for stopping by =]

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a SRE/DevOps engineer to join our team in Tbilisi. This team of experts enables our development teams to efficiently build and run great software to excite our customers. Currently the SRE team is operating 5 different product platforms, mostly running on AWS Cloud infrastructure. Utilizing a variety of technologies including Kubernetes, Elasticsearch, Kafka, Lambda’s etc.

You’ll be focussing on the strategic expansion and scalability improvements of our flagship product - while being part of the global team to keep the lights on on all platforms.

As an SRE you’ll work closely together with engineers and product managers around the world in order to provide tailored and innovative solutions for the market.

Lightspeed is happy to offer relocation for this role.

❑ What you’ll be responsible for:

• Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Design and architect operational solutions with the specific goal of increasing the standardization, automation, repeatability, cost-efficiency and consistency of operational tasks
• Work with developers and other SRE to design and build scalable and reliable Cloud cost efficient infrastructure
• Write and maintain architectural, stakeholder, policy and processes documentation
• Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies
• Collaborate with development teams and use intuition, experience and understanding to create SLIs, SLOs, and SLAs
• Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)

❑ Must have skills:

• Kubernetes/Docker
• Bash or Python or Ruby or any other backend language (programing skills)
• Cloud experience, preferably AWS or GCP
• Good experience provisioning and managing infrastructures with high availability constraints
• Good communication skills in English and Russian

❑ Nice to have:

• Terraform, Config Management (puppet/chef/ansible/salt)
• Knowing how to work with Data & Linux systems (ElasticSearch/ Kafka/MySql or any other database)
• CI/CD

❑ What’s in it for you

• Lots of autonomy. Flexible work culture, and the possibility of remote work.
• Everyone matters. Day by day, we improve all our products and processes. We have a global team and flexible work culture that provides many opportunities to grow and develop your career.
• We care. We provide Macbooks for our team members so they can take it anywhere and work from any place. We provide training and educational materials to keep everyone updated.
• We have a concierge service. If you need to meet someone at the airport, get delivery, or even change tires on your car, we have a team that will do that for you.
• We are reliable. Lightspeed was founded in 2004 and remains profitable and self-sustaining. Lightspeed is a public company, and we provide RSU for our employees. We have a head office in Montreal, Canada, and now we are opening offices in Tbilisi and Yerevan. We also have more than 25 offices worldwide, from France to New Zealand.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.