Product Manager at Shift5

Description: 

Shift5 is seeking a full-time Product Manager, with a specific focus on our DoD customers, to join our growing team. In this role, you’ll have an opportunity to make an immediate impact on real world operations and problems we’re solving for our customers. You’ll learn about capability gaps in existing defense platforms, engage with customers and users, synthesize and analyze feedback, and build the product infrastructure to support our goals. Your primary responsibilities will be to act as the voice of the customer while supporting our product vision and strategy.

We are looking for someone who thrives while working in partnership with engineers, designers, and other stakeholders. The ability to translate complex technical scenarios into simplified stories and requirements is absolutely essential for this role. We operate in a fast-paced environment with competing and evolving priorities and you’ll be expected to do the same. The ideal candidate for this position is someone who is comfortable living in ambiguity and can self prioritize and self direct daily tasks and requirements. If this sounds like you, drop us a line because we’d love to hear from you.

Shift5 is a rapidly growing cybersecurity company. We specialize in cybersecurity technology for operational systems, data collection, and insights for a wide variety of operational systems. To put it simply, we defend planes, trains and tanks from cyberattack. We are a collaborative, passionate and driven cadre of cyber security experts. Our engineers are multidisciplinary and our team is dynamic. We’re a growing company focused on helping our customer’s fleets run smarter and safer by capitalizing on mountains of data resting right about the wheels. Come join us.

In this role you will be expected to:

• Identify, explore and learn about gaps in defense capabilities, engage with customers and users, synthesize and analyze feedback, and build a product infrastructure to support our goals
• Define solutions
• Identify and define potential features that will accelerate Shift5’s goals
• Set clear outcomes for your area of responsibility in partnership with  engineering, design and other key stakeholders
• Effectively communicate product vision and strategy
• Proactively communicate goals to stakeholders and manage delivery expectations
• Work hands-on to deliver new capabilities across the lifecycle of the product, from initial release and implementation, through up-keep and day to day improvements
• Collaborate with Sales and Marketing to communicate product capabilities to customers and other key stakeholders

We're looking for someone who is/has:

• BS in Computer Science, Computer Engineering or you’re technically savvy enough to ask engineers good questions about architecture decisions and understand the answers
• 3+ years experience implementing and/or supporting software development or enterprise network capabilities, with specific experience in a hands-on product management role
• Demonstrated ability to work with internal and external stakeholders across a wide range of technical comfort
• Demonstrated experience turning conflicting or incomplete ideas into concrete action plans
• At least a baseline understanding and experience working with DoD platforms and systems, experience within DoD fleet maintenance is a plus
• Experience and understanding of non standard network serial protocols such as MIL STD-1553, J-1939, CANBUS and/or ARINC 429, is a huge plus
• Excellent written and verbal communication skills
• Ability to travel up to 25% of the time.
• US Citizenship
• Active (or ability to hold/obtain) a US Government Top Secret security clearance

Compensation & Benefits:

• Competitive salary and stock options in a fast-growing startup
• Employer-paid medical, dental and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• 401k with employer contributions
• Employer-paid Life Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. 

Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.