Head of Developer Relations at OneSignal

About The Team:

The mission of our Developer Relations team is to educate, engage, and empower developers with OneSignal’s rich, intelligent, omni-channel messaging solution using code, content, context, and community. We’re polyglot engineers on a mission to help developers.

Our blog contains more information about the OneSignal Engineering career ladder, compensation model, remote-first culture, and our diverse team. 

In a typical month, a Head of Developer Relations at OneSignal might:

• Recruit, coach, and lead-by-example to staff a growing team of Developer Relations experts. Support and compress information to empower our Product and Marketing functions. Partner with other engineering and marketing leads to drive forward OneSignal thought leadership
• Serve as the Voice of the Developer, providing strategic product feedback and meaningful Developer Experience context to our broader organization
• Contribute to documentation, code samples, and sample projects
• Speak and represent OneSignal at conferences.  Lead events to engage developers about OneSignal's product.  Plan and review DevRel contributions to Content & Event Marketing efforts.
• Write technical blog posts and tutorials for the OneSignal blog or partner blogs
• Participate in online communities & forums with target audiences (Unity forum, StackOverflow, etc). Manage our OneSignal Developer Community
• Engage with developers where they are; troubleshooting customer issues, and developing or directing software system testing or validation procedures, programming, or documentation
• Engage with the Developer Relations community to recruit top practitioners
• Conduct research on ecosystem trends, upstream software changes, and deepening domain knowledge

We value a variety of experiences, and these are not required. It would be an added bonus if you have experience in any of the following:

• 12+ years experience in technical roles( Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.)
• 5+ years experience as a leader of a technical group or DevRel team
• 5+ years experience developing in at least one of Web, Mobile, Desktop, Backend or Games development environments
• Deep expertise in developer advocacy and community engagement
• Proficiency in written and oral communications with a strong affinity for technical writing and obsession with creating content that inspires developers to adopt our products and build
• Ability to set a strong vision for the team and follow through to execution. Change management and project management experience, or experience working to coordinate activities with multiple stakeholders. Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats

Preferred Skills and Experience:

• Ability to establish relationships and build rapport to inform decision-making across the company
• Expertise at building strong relationships with technical and non-technical audiences, and can leverage creative thinking and efficient processes to improve Developer Experience
• Customer driven mentality, with a drive to go above and beyond to make sure our customers are successful
• Experience growing developer relations functions
• Experience writing SDKs, Client Libraries, or other Developer Tools
• Polyglot engineer.  Broad knowledge of diverse development environments
• Active engagement with a developer community
• Enjoys interacting with a developer ecosystem and is experienced in leveraging empathy for making better developer products