Posted 10 Nov 2022, 6:00 pm

Senior Product Designer at CareMessage

Remote Full-time Design
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2022 Team Impact Since first launching its product in late 2013, CareMessage has partnered with 400 healthcare organizations in 43 states across the country, reaching 10M+ underserved patients. In the past two years, from the beginning of the COVID-19 pandemic to today, the CareMessage team has risen to the occasion to support a 10x growth in our messaging volume, as well as evolving customer needs- from supporting COVID testing and COVID vaccinations, to filling immediate needs for patients tied to food insecurity and housing. As a part of the 2022 CareMessage team, you can play a key role in helping improve health outcomes at a national scale for the most vulnerable patient populations. Who We're Looking For We are looking to hire a US-based Senior Product Designer (PD) who will be responsible for designing innovative solutions that delight our customers and help them achieve their goals in our application. We are looking for a teammate with a curiosity and passion to understand our unique customers and ideate on solutions that meet their needs, has a breadth and depth of product design skills, is a creative problem solver, and an excellent communicator with a passion for delighting users who support the most vulnerable patients in the US. You'll work on a small, diverse team and report to the VP of Product. You'll work collaboratively within the Product team and across teams (e.g. Sales, Engineering, Customer Success) to ensure that we deliver solutions to our users' most pressing problems. As a Senior Product Designer in a product-led company, you will own the design lifecycle from beginning-to-end; talking with customers to understand their needs, facilitating powerful brainstorming sessions, presenting mockups, testing designs and working closely with engineering to execute, deliver and test the solution. Who You Are You are a self-starter, detail-oriented, agile and you ask the important questions to help you understand the true nature of the problem. You take a collaborative approach to your work and assume good intentions of others. You have a history of successfully designing solutions for B2B companies and are driven to understand ‘why' in order to effectively communicate improvements. You are comfortable interfacing directly with customers and technical team members. Above all, you are empathetic and listen to others, work to understand their needs and effectively communicate your own needs in an effort to move the team forward in a sustainable way. Compensation Details This role is currently set at a Senior role, equivalent to someone who has held multiple Product Design related roles in the past. Our salary allocation for this role is $140,000. Note: If you don’t fit this description perfectly (in particular, if you come from an under-represented group), but you would consider yourself a Senior Level Product Designer, please apply! We believe in equal work for equal pay. All team members performing the same role at the same level are paid the same regardless of where they are in the world. About CareMessage CareMessage is the largest patient engagement platform for underserved populations in the United States. We want to help create a world where all people regardless of income or background achieve equitable health outcomes. We power the care for more than 10 million underserved patients at over 400 safety net organizations nationwide who receive timely healthcare information, preventive care reminders, appointment reminders, local resources, and health coaching through interactive voice and text messaging. Founded in 2012 at Stanford University, CareMessage has raised over $25 million from Google.org, William K. Bowes Jr. Foundation, Pershing Square Foundation, Y Combinator, Schmidt Futures, and others. Benefits: Competitive salary Flexible work hours as a fully remote team Half-day Fridays Generous medical, dental, and vision insurance for employees and their families Health Savings Accounts and Flexible Spending Accounts 401k retirement plan Short & long-term disability insurance Paid parental leave for biological and adopted children 9 wellness days to be used for anything that comes up in life or self-care Paid time off and 1-month (20 working days) paid sabbatical after the 4-year anniversary 18 paid company holidays, including a ~5-day mid-year break and a ~5-day end-of-year break Employee Assistance Program Budget for professional and personal development (webinars, online courses, books, and more) We are committed to equal opportunity and actively encourage candidates from all backgrounds to apply regardless of race, color, religion, sex, gender identity, national origin, military or veteran status, marital status, sexual orientation, etc.

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