Posted 11 Mar 2022, 11:00 am

Customer Success Manager at #paid

About Us

paid is a creator marketing platform that sits at the intersection of brand and creator collaboration. We help direct-to-consumer and Fortune 500 brands like Phillips Hue, Clearbanc, Unilever, and Sephora, activate creators to drive growth.

We are building the platform of record that powers content creation and distribution for brands globally. The better we do that, the better we can serve our creator community and provide them with the best place on earth to do what they love—create.

Role

The Customer Success Manager is a critical role at #paid. We are a customer-centric organization and make all decisions, across all functions, with the customer's best interest in mind. This role combines customer success, consulting, strategy, operations, leadership, and sales. As the go-to individual for our customers, you'll be responsible for delivering a world-class customer experience for every user subscribed to the #paid platform.

You'll be the internal voice of the customer and are responsible for bringing an intense customer focus and deep customer empathy to life across all functions. As such, you'll work closely with all parts (Sales, Marketing, Product, Engineering, Design) to ensure we are consistently delivering a delightful experience for our customers, which turns our customers into strong promoters of #paid.

Equal Employment Opportunity

paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.


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Source: Remote Ok