Posted 14 Mar

Operations Associate at Fresh Prints

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About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client. 

If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.

Think of us as your personal talent agent, and good luck with the application :)

About The Role

Frontier is looking for a dynamic, tech-savvy Operations Associate with excellent communication skills to join our team.  

In sum, if you’re a great listener and can identify a customer’s needs, we want to chat with you.

Responsibilities

  • Responsible for managing supplier relationships across all third party warehousing, co-manufacturing and raw material providers in order to meet service and cost performance targets.
  • Create and maintain production schedules and ensure materials are ordered within lead times to follow said schedule.
  • Support development and drive implementation of procurement strategies for ingredients, creating a network of suppliers that support innovation and mission driven initiatives.
  • Manage ingredient/materials spend, with a strong focus on cost optimization.
  • Analyze and identify cost savings opportunities across co-manufacturing, procurement, warehousing and logistics / transportation.
  • Source and select suppliers, negotiate contract terms and prices; and manage suppliers’ relationships, quality issues, risks, complaints etc. - communicating directly with leadership before executing terms
  • Manage the hedging process for key materials and other ingredients and ensure recommendations are shared and approved by senior leadership.
  • Follow up on open purchase orders and ensure shipments and receipts are processed on time.
  • Minimize material write-offs and work with appropriate parties to ensure “First Expired, First Out” is observed and materials are used most efficiently.
  • Participate in discussions to improve the overall effectiveness of how materials are ordered, shipped, received, and maintained.
  • Troubleshoot and reconcile invoices to ensure vendors are paid for materials delivered.
  • Support team in building and maintaining strong relationships with suppliers and co-manufacturers, building out processes and preparing for growth.
  • Other tasks as assigned.

Personal attributes

  • A flair for sales process with prior experience
  • Upbeat, enthusiastic, pleasant personality and attention to detail
  • Excellent listening skills and energetic phone presence
  • Professional, competitive, determined, and results oriented
  • Flexible, open-minded, and able to deliver success despite ambiguity
  • Dedicated to tracking and improving performance and efficiency on a daily basis
  • Desire to learn a consultative approach to selling our products and services

Job specific requirements

  • 1-2 years prior operations or similar experience
  • Prior experience with CRM softwares
  • Working computer and excellent internet for video calls
  • Ability to work on the US time zones 
  • Excellent English, including understanding of a wide array of idioms (assessed via written, phone and video tests)

Compensation & Benefits

  • Competitive annual salary between ~$7000 to $9000 (adjusted for experience and location)  
  • Learning opportunities
  • Working in a great culture

Job Location

  • The office is based out of our office in Hyderabad.
  • The office is currently closed due to COVID. 
  • If you are applying from the Philippines, you would work remotely.

Working Hours

  • US Times

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Source: Remote Ok