Account Supervisor at The Marketing Arm

Are you constantly on the lookout for “what’s next?”. Do you get excited about facing down challenges? Then you could be the Account Supervisor we are looking for! We are seeking a well-rounded and ambitious Account Supervisor to oversee programming execution on our growing team. The ideal candidate will be a proficient project manager, a gifted relationship builder and have the ability to see beyond the project. If changing the light bulb in a room will make the project better, you’re responsible for finding the right bulb. 

The Account Supervisor will oversee our agency team in the development of content, promotions, and retail. You will work with the account team to write briefs, manage budgets, and create timelines to execute excellent work on time and within budget. In this role you will work across multiple disciplines such as creative, production, strategy, etc. to concept, execute and implement projects for our client. An attention to detail is key and client management skills are a must. 

Responsibilities:

• Oversee all executional aspects of program development including strategy, creative development, production, budgeting and measurement
• Manage and maintain strong relationships with clients, vendors and internal partners
• Provide direction for social media planning and execution across various platforms for both paid and organic support
• Lead internal and client presentations
• Develop client feedback into actionable and clear creative direction for internal teams
• Heavily contribute thought leadership through strategic recommendations, concise POVs, and executional details
• Provide leadership and support for junior members of the team such as Account Coordinators and Account Executives 
• Demonstrate a proactive, positive, genuine, can-do attitude as well as contribute to the professional growth of the team 
• Be clear in communication and written direction to all team members and clients 
• Exhibit problem-solving abilities and provide effective, efficient solutions 
• Actively assess agency processes and business challenges to improve outcomes 
• Flexible working hours, must be available for both east and west coast client needs

Qualifications:

• Bachelor’s degree in business, marketing or communications or related field 
• 6+ years of relevant experience in a client service-oriented role, bonus points for social media experience  
• Working knowledge in the social media space (both paid and organic)  
•  Management experience
• Ability to problem solve with little guidance
• Not afraid to take initiative and can be personable with clients/vendors 
• Ability to guide a team to strong execution
• Experience working across multiple disciplines such as creative, strategy, production, and more
• Familiarity and comfort working with a creative process and interagency model
• Excellent organizational, verbal and written communication skills
• Meticulous budget management skills, A wealth of knowledge in budgeting and in finding custom solutions to creative, complex experiences
• Fantastic presenter, bringing enthusiasm and confidence into a room
• Skilled in Microsoft Office, Excel and PowerPoint
• Ability to interface with all levels of management, clients, and colleagues with ease and confidence
• Passionate, positive, and solution oriented
• The job duties of this role require candidates to be fully vaccinated

TMA Perks & Benefits:

• Continuous training, educational programs, speaker series and workshops  
• Culture events throughout the year (just virtually now!)  
• Communities to connect with:  
  • TMACares (Volunteering)  
  • DiscoverTMA (Furthering diversity and inclusion)  
  • TMA Women’s Initiative (Fostering the growth and achievements of women)  
  • Wellness Group (Helping to improve the mental, physical and emotional wellbeing of employees)  
• Competitive vacation plan, sick days and personal days to prioritize your mental health
• Summer Flex Days
• Robust holiday schedule  
• Parental leave  
• Comprehensive Medical, Dental and Vision plans 
• 401K Retirement Savings Plan  
• Employee Stock Purchase Plan