Posted 21 Sept 2022, 0:11 am
Principal Services Consultant at Ceridian
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- By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
- By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
- By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
- Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
- Design and document innovative solutions to solve customers’ business needs
- Guide the configuration of the Ceridian application to meet customer’s business requirements
- Act as subject matter expert (SME) on strategic implementations
- Lead internal project meetings and provide status on progress of activities and deliverables
- Design and document solutions and contribute to a solutions repository
- Document best practices and share with the Practice
- Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
- Regularly participate in internal process improvement initiatives
- Focus on Continuing Education:
- Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
- Participate in Continuing Education sessions, lead Implementation best practice sessions
- Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
- Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
- Support the sales cycle through solution review and feedback and assistance with scoping and estimation
- Participate in prospect discussions regarding solution overview and implementation considerations
- Encouragement to be the best version of yourself at and away from work:
- YOUnity diversity and inclusion programs
- Amazing time away from work programs
- Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
- Recognition for your contributions through excellent pay, perks, and rewards
- Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
- Opportunities to fuel your career growth through numerous internal and external programs and events
- Bachelor’s degree or equivalent experience
- Master’s degree or post graduate coursework an asset
- 10+ years of experience in human capital management applications consulting
- 5+ years in Consultant role with Ceridian HCM
- Solid experience in business process mapping
- Experience in change management an asset
- Proficient in Microsoft Office products
- Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
- Solid understanding of relational databases and SQL and asset
- Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
- Ability to effectively implement all Ceridian HCM modules
- Expert knowledge of common human capital management (HCM) business practices
- Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
- Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
- Excellent customer relationship and business acumen
- Demonstrates full competence in business function
- Ability to engage with multiple projects & customers at the same time and manage competing priorities
- Excellent organization, communication and collaboration skills
- Ability to lead and facilitate customer and internal workshops and sessions
- Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
- Acts as role model for Consulting@Ceridian guidelines
- Ability to provide implementation scoping and solution guidance in the sales cycle
- Excellent written and verbal communication skills
- Excellent presentation skills; able to adjust content and presentation style to different audiences
- Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
- Ability to work within project teams and collaborate cross-departmentally
- Ability to communicate effectively with functional and technical resources, Product Management and
- Development
- Creates formal networks involving coordination across groups
- Ability to influence customers to modify current business practices, as required
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Source: Remote Ok