Customer Support Specialist at Emptor Inc

About Emptor Founded in 2016 and headquartered in New York, Emptor is a fully remote B2B SaaS startup. We are focused on solving trust and safety issues in Latin America by using big data. Emptor currently serves large multinational technology firms operating in the region by building tools for operational decision making on a large scale. We have opportunities in product, sales, finance, infrastructure, architecture, web scraping, NLP, ML and data science.

Customer Support at Emptor As a Customer Support Specialist, you will provide a helping hand to our clients who are scaling their business with Emptor. Our team is committed to delivering customized solutions and support the customer experience through technical problem-solving and a thorough understanding of the Emptor products.

We're looking for someone passionate working with domain experts to solve problems for customers. The role will include managing Zendesk operations, understanding and defining the clients needs, and managing day-to-day operations on a dual facing capacity: client-oriented and product-oriented.

Excited about this opportunity? Apply to the position and start your journey with us. For more information on Emptor, what we do, what we value and the kind of service we provide, please visit https://www.emptor.io/