Site Reliability Engineer at commercetools

By giving our customers and partners, some of which are Fortune Global 500 companies across all industries, the most flexible commerce platform, which is based on a Microservices, API-first, true cloud, and headless architecture (we call it the MACH architecture*), we are not only helping them maintain their competitive advantage but we are also changing the e-commerce platform market. Founded in Germany in 2010, our international expansion has reached Europe, the US and Asia Pacific. In October 2019, with a $145M investment from global venture capital and private equity firm Insight Partners, commercetools is in full gear going forward.

Check out our Career Page and our Website for more information.

SITE RELIABILITY ENGINEER - KUBERNETES

Join the Cloud Tools team and work together with smart colleagues from around the globe! We provide, protect, and progress software and services required for operating the commercetools platform in the various clouds, preferably using technologies such as Kubernetes, Serverless platforms, or PaaS — with an ever-watchful eye on their availability, capacity, and performance. Our customers are internal developers and other teams using our services.

Our top five supported groups of services in a nutshell:

Logs - Indexing log events, querying/search log events Metrics - Collecting metrics, querying metrics, alert handling Security - Authentication (SSO), automated SSL and key handling CI/CD - Build pipeline for services and software provided by our team SLOs - Infrastructure for providing SLO metrics and SLO reports We have regular stand-ups, pair programming, and knowledge sharing sessions. Our team culture is defined by transparency, support, openness to all ideas and voices, and continuous learning.

RESPONSIBILITIES:

Contribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity Design and implement resilient and scalable infrastructure and services used by our development teams at commercetools Minimize incident impacts by being informed upfront with monitoring, logs and metrics and having an eye on IT standards and security Take part in on-call rotation (with the worldwide distributed team) for production systems

SKILLS + REQUIREMENTS:

Experience as Systems Engineer and Software Engineer Strong Linux skills and excellent skills in one major programming language (Golang, Python, Java/Scala would be great - mainly because we use the first two most of the time, and the other two are fine since our backend is JVM based) Experience with one of the major cloud providers (Google Cloud, Amazon AWS) Knowledge of containerization and container orchestration technologies such as Google Kubernetes Engine (GKE) or Amazon Elastic Kubernetes Service (EKS) Experience automating infrastructure provisioning, DevOps, and continuous integration/delivery Experience with central logging (ELK stack) and monitoring systems (Prometheus/Thanos) Mentality to share and the aspiration to constantly improve yourself and learn new things

NICE TO HAVE:

MongoDB and ElasticSearch operational experience Advanced JVM knowledge Experience with managing cloud provider infrastructure using Terraform

WHAT WE OFFER

100% coverage of the employees health care, vision and dental insurance Company contribution towards dependent coverage 401k (retirement savings) Maternity/paternity leave PTO and Company Holidays Some pre-tax benefits through the PEO Great team of highly qualified and motivated team members who work with a mutual respect and appreciation, take responsibility and evolve together

AND THERE’S MORE

You will be involved in challenging and meaningful projects in a company with over 10 years of history You will be working with one of the technology leaders in the growing e-commerce business We are a growing, international company with offices in Berlin, Munich, London, Amsterdam, Singapore, and Durham Modern workplaces and technology (e.g. MacBooks) in bright offices (open-plan spaces as well as conference rooms and smaller rooms for quiet times) Flexible, family-friendly working hours Collegial, open working atmosphere where your creativity and new ideas are encouraged Healthy feedback and error culture and a climate of mutual appreciation and respect Kombucha on tap, coffee, tea, snacks, and catered lunches Do you have a dog? We're a dog friendly office.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At commercetools, we hope to be the place where a diverse mix of talented people choose to come, stay and do their best work. We pride ourselves on bringing modern principles to ecommerce through both technology and company culture. We know success comes from the hard work and dedication of our passionate and creative employees.

Are you ready? Come grow with us!