Sales Operations Analyst U.S at Pantheon Systems, Inc

The Role

As a Sales Operations Analyst, you will support Pantheon's growth by building the operational engine that powers our sales teams. You will help manage critical sales processes that optimize business performance, design & maintain sales reporting, and be a close partner with the Business Systems teams to run and scale the go-to-market motion. You should be a highly organized self-starter, with the ability to work efficiently, anticipate issues and take initiative to solve them.

The ideal candidate possesses a background in sales operations; experience working with SaaS sales teams a plus.  This role requires someone who is an analytical thinker. Must have working knowledge of the Salesforce CRM and Google Sheets / Excel (Familiarity with BI tools a plus!).

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on! 

About Pantheon

Pantheon’s WebOps Platform powers the open web, running sites in the cloud for customers including Stitch Fix, Okta, Home Depot, Pernod Ricard and The Barack Obama Foundation. Every day, thousands of developers and marketers create, iterate, and scale websites on the open web to reach billions of people globally. Pantheon’s SaaS model puts large and small web and digital teams in control of increasing the performance of their teams, websites, and marketing programs. Pantheon cloud native software includes governance, security and collaboration tools that make it easy to securely manage a single website or thousands of websites across multiple teams in one platform. The built-in ability to simultaneously create, test, deploy and run live sites with unrivaled hosting speed, scalability and uptime give marketing teams the agility to win in the dynamic world of digital marketing.

With 35% of the web running open-source and significant investments in a $200 billion total addressable market, we are growing aggressively into a huge market opportunity and looking to expand our organization. 

Cool Things You’ll Do

• Contribute to management of core operational activities and processes including sales reporting, quota & performance management, and data issue resolution
• Develop and maintain Salesforce reporting and dashboards to ensure process adoption, efficiency, and compliance with business and accounting processes
• Work closely with management and sales enablement teams to inspect sales process quality and prioritize opportunities for improvement
• Develop a deep understanding of the underlying data architecture and tech stack to support CRM Data Quality
• Manage day to day sales activities and ad-hoc request from stakeholders
• Drive weekly, monthly, and quarterly cadence around planning, forecasting, opportunity progression, pipeline management and business reviews
• Participate in and support projects related to Sales Operations that align to Pantheon’s goals and business objectives
• Participate in any number of voluntary engagement activities where we seek to break down our remote barrier to engagement by offering cool events. Recent examples include a Virtual Escape Room, Yoga & Meditation, Mixology Workshops, DJ'd co-working hours, in addition to many, many more!

 What you Bring to the Table

• 1-3 years of experience in a sales operations or analyst role (SaaS & start-up experience preferred)
• Exceptional problem solving and analytical skills with demonstrated ability to structure complex problems and develop actionable solutions
• Advanced knowledge of the Salesforce CRM (required), Excel (Google Sheets), Asana or project management software, and other sales productivity tools
• Strong organizational and project management skills
• Self-sufficient and able to work with little direct supervision in an extremely fast-paced environment

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off and sick days
• Full medical coverage (medical, dental, vision)
• Top-of-line equipment
• Fun at WordPress and Drupal community events
• Extra benefits like a stipend for reading books and your workouts 
• Events and activities both team-based and company wide that inspire, educate and cultivate 

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.  Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security

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