Senior Technical Consultant at Sprinklr

What You'll Do

We are currently seeking a person with extensive development and consulting experience.  Software engineers with experience in a wide variety of technologies are preferred. It is imperative that you not only know your way around various front-end and back-end architectures, but can also walk a technical or non-technical customer through the process of integrating two business systems.

In this role you will be leading customer integration activities as well as rolling up your sleeves when it’s needed.

What Are Your Responsibilities    

• Lead Integrations Projects by demonstrating Standardized Connectors to Enterprise Software Solutions, in complex customer environments
• Consult with internal and external customers in a highly sophisticated technical environment
• Provide solutions using creative problem solving, technical expertise and proven understanding of underlying business requirements and standard methodologies
• Write proof-of-concept applications using available SDKs and APIs
• Research, design and implement solutions to highly ambiguous problems
• Provided guidance to customers who are implementing solutions using the Sprinklr API
• Analyze API source code and assist product and documentation teams identifying gaps in the documentation.
• Maintain knowledge of the Sprinklr application and architecture
• Work closely with the Product Support, Customer Success, Client Services and Development teams to resolve application issues and plan for changes, upgrades, enhancements and new customer provisioning.
• Document operational procedures
• Inspire, grow and lead junior consultants
• Follow industry trends and developments to provide new insights and recommendations on processes and products.

Who You Are & What Makes You Qualified

• BA/BS degree in Computer Science, related field or commensurate experience
• Senior-level Developer, Engineer or Technical Consultant 
• Proficiency with data exchanges and API's
• High level of comfort with a variety of data stores including relational databases and modern NoSQL databases
• Knowledge of object-oriented programming language 
• Enjoy coding / scripting to automate infrastructure and application management tasks
• Understanding of Internet protocols, DNS and web standards
• Proven teammate and lot of interest in taking on new challenges
• Desire to work in a fast-paced and dynamic environment