Posted 5 Sept 2022, 9:46 am

Client Strategist US at Very

USA Full-time Programming (Back-End)
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IMPORTANT: The region/country on the post's title is not related to the location of the clients you'll be serving. It's a reference to the current residence of the applicant! All of Very's clients are North America-based. About Very Very is a fully distributed IoT technology firm led by expert problem-solvers to create efficient, scalable solutions that move commercial, industrial, and consumer IoT projects from pilot to production in record time.  We’ve built a collaborative, tight-knit team that thrives, whether we’re hanging out in person at our annual retreat or coordinating work across time zones. The results show that we’re doing something right — as we’ve won numerous workplace awards over the years. Most recently in 2021 we were certified as a Great Place to Work, and in 2022 we were listed again in Parity.org’s list of Best Companies for Women to Advance. We believe that everything we build — and the people we build it with — has the potential to change the world. Our client list includes numerous well-known brands determined to leverage the power of IoT to drive material outcomes — such as Vizio, Peloton, Clear, iHeart Radio and Fellowes. Our goal, for each and every client we partner with, is to create high-value solutions through a collaborative and user-centered process. About This Role What You’ll Be Working On Your role as a Client Strategist leader at Very is to generally manage our existing client’s business by retaining bookings, renewing and strategically planning and delivering net growth.  You will deploy the commercial metrics to your team and ensure successful attainment.  This will be achieved thru superior client success and service combined with tactical plans you develop that you and your team will execute based on the strategic growth roadmap you create.  This role is for an experienced business leader that is excited to build out this function at Very and continue to evolve our growth in a sustainable way while enjoying the collaborative and supportive culture we have worked hard to cultivate. Responsibilities - General Manage  ~$15M+ client portfolio - Retain and renew high-value Booked business through proactive contribution to successful project delivery and client satisfaction - Build strategic growth plans to deliver net new growth within existing clients - Manage a lean client success team responsible for superior client service and retention while defining their goals that optimize the - business and their respective career development - Build and develop long-term client relationships at the executive level - Orchestrate with cross-functional collaboration and execute product development proposals to solve existing client’s problems leading thru deal closure and ongoing support - Lead our client accounts and provide clear and timely updates on account activities with proactive resolution plans - Travel to North America-based clients as needed  Qualifications Required - 10+ years managing commercial teams and lines of technology-based business - Proven depth of experience developing client relationships and deepening them over time - Managed complex account management with tech enterprise accounts - Previous responsibility for financial and sales targets establishment and attainment  - Experience managing and leading commercial team members  - High net result negotiation, conflict management, decision-making skills with referenceable track record of client satisfaction - Strong financial acumen - Hardware and software technology aware.  Understand technology, where and how it is used to deploy client solutions in order to collaborate on project proposals and strategic growth planning - Growth Mindset with a commitment to lifelong learning Nice-to-have - Worked at technology services provider or company that developed embedded and/or IoT products - Consulted on a technology project Compensation OTE: $230,000 We also offer world-class perks - Fantastic healthcare coverage ($0 out of pocket for most employee premiums) - 50% 401K match (Very contributes $1 for every $2 you contribute to your 401k as of 1/1/22) - $250/mo towards cell phone/internet - $1000/yr towards home office buildout & upgrades - Insurance (Dental, Vision and Life) - Paid Parental Leave (95th percentile for the U.S.) - Continuing Education Stipend - After 1 year of Employment  ($3000/ year for learning and 100% of the costs if you’re speaking at an event) Why Work for Very You are more than your job title. At Very, we prioritize talent development and professional growth with a human-first approach that caters to the unique goals each individual brings to the team.  Our core value, Invest in Our People, looks like collaborating with a cohort of talented people on a mission to get better every single day. It feels like working for a company that invests in you. And it means finding alignment with your career goals to get you where you want to be.   How do we bring our priorities to life? Of course we offer the typical world-class perks you would expect. Additionally, as a remote-first company (since 2011), we provide stipends for home office, telephone, and internet. Professional development funds and generous parental leave are also some of the benefits you can expect. But a healthy company culture isn't just about perks. It's about creating an environment where our employees can lead fulfilling lives, both at work and at home. Working overtime for extended periods indicates a fundamental failure in planning or communication. If this happens at Very, it’s a sign that something needs to be reevaluated and corrected. If you’re looking around wondering why people aren’t in “crunch mode,” the answer’s pretty simple. The thing we work hardest at is hiring good people, so we want them to stick around and have a good balance between work and the rest of the important stuff in life.

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