Technical Program Manager Builder Platform at Twitch

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment. 

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.

About the Role

Are you a technical program manager (TPM) who is passionate about partnering with teams to build exciting, high-quality software? Do you seek ways to turn a challenge into an opportunity, or find ways to improve an excellent product? If so, then join Twitch's Builder Platform TPM team!

Twitch's Builder Platform organization manages the cloud infrastructure, tools, and metrics for all of Twitch engineering teams to build high quality, awesome software that achieves high availability, productivity, and cost efficiency. As a TPM reporting to the Director of TPM, you will lead central programs that impact all of Twitch and partner with engineering, product managers, and business leaders, and represent the larger Twitch TPM community. You can work in San Francisco, CA; Seattle, WA; Irvine, CA; New York, NY; or Remote US.

You Will:

• Lead central programs that set goals and track our engineering teams' progress
• Plan, execute, and monitor programs and manage risks
• Remove program obstacles and chase down loose ends
• Identify short and long-term improvement opportunities, provide actionable recommendations and influence partners to implement durable solutions.
• Troubleshoot and resolve technical challenges for our customers and validate new integration launches
• Be a technical liaison between Twitch, AWS, business and product/engineering teams

You Have:

• 5+ years of technical program management experience, where you worked directly with engineering teams
• Strong software/system engineering background with a deep sense of ownership, collaboration, and empathy·
• Experience with cross-functional programs at scale involving partner teams inside and outside your organization, building processes, and coordinating releases
• Experience building right-sized processes for target community
• Experience contributing to engineering discussions around technology decisions and strategy related to a product or architectural roadmap
• Effective communication (written and verbal) with all stakeholders across different teams
• Curiosity to dig several layers deep into technical solutions with an eye toward continuous improvement

Bonus Points

• Experience with cloud or distributed software architectures
• Experience with JIRA/Confluence
• Understanding of gaming, streaming, and online entertainment

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
• Lunch Served Daily
• Free Snacks & Beverages 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

The base pay range for this position in Colorado, Connecticut, Washington and New Jersey is $157,500 - $192,500 yr and in New York City is $173,250 - $211,750 yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site. 

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW7513

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