Posted 6 Aug

Senior Retention Marketing Specialist Ecommerce at Snapcommerce

Seattle Full-time Sales & Marketing
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About Us Snapcommerce is a high-growth company that sits at the intersection of mobile commerce and fintech. Our flagship product, Snaptravel allows millions of users around the world to book their travel over messaging. We are currently in the scale-up phase of the company with plans to grow from ~150 employees to ~300+ employees as fast as possible while maintaining the advantages and culture of being a startup. With a high-performing team of world-class leaders, Snapcommerce thrives on tackling intricate problems within AI, E-commerce, and Conversational Design to push the boundaries of the value we can add to our users’ lives! At Snapcommerce, we pride ourselves on the performance-driven environment we’ve created for our team to prosper and excel. Our values are rooted in making data driven-decisions and risk-taking actions that add value to both the user and the company. Check out this article from our CEO, Hussein on Snapcommerce's Core Values to learn more! The mission of the Sr. Retention Specialist, Ecommerce is to oversee the growth and optimization of the E-commerce platforms’ Email, SMS, and Push notification channels and continue the program’s double-digit YoY growth. Responsibilities - Strategize, develop and actualize comprehensive E-mail, SMS, and Push Marketing campaigns and automations utilizing Klaviyo, Attentive, and PushOwl - Advanced Segmentation, identifying opportunities to make custom messaging based on time of purchase, amount etc - Create and test new templates / segments - Work with the rest of the marketing team to design, develop, and deploy your email campaign - Plan, research, and set up flows - Examine and report on email campaign metrics including, but not limited to: deliverability rates, open rates, CTR, and overall revenue to drive insights and action on them - Collaborate efficiently with stakeholders across different teams to be able to handle requirements and priorities Requirements - 3+ years hands-on experience overseeing the setup of email and SMS campaigns - Preferred familiarity with Klaviyo - Experience with basic graphic design software - Able to interpret data - Someone who likes keeping up to date on the latest digital marketing trends - Exceptional organization and task management know-how - Someone able to adapt to changes and oversee multiple task - Team player and ‘do what it takes’ attitude We Believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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