Director of IT & Security at Ready

About Us

Launched in 2016 in New Orleans, LA, Ready provides a convenient, affordable, and coordinated solution to help at-risk, vulnerable populations access and navigate the healthcare system by providing high-quality care, education, and support through community-based resources. 

We partner with leading health plans, health systems, and at-risk provider groups to identify and engage the hardest to reach patients. Our hybrid care model leverages in-home and telemedicine capabilities, deploying specially trained “Responders” (with backgrounds as EMTs and paramedics) into patients’ homes paired with a Ready clinician (Physician, NP, PA, or LCSW) via telehealth.

Ready meets patients where they are, addressing their physical, behavioral, and social needs to improve self-efficacy and trust - leading to reductions in unnecessary ED utilization, driving high-quality outcomes, and lowering the total cost of care. 

We currently provide care in three markets: Louisiana, Nevada, and the Capital Region, with plans for national expansion underway. 

For this role, Ready seeks a dynamic and versatile individual to build out its information security programs. Reporting to the VP of Operations with a dotted line to The Director of Compliance & Privacy, you’ll own the company’s IT and Security initiatives across all departments and have significant discretion to shape those initiatives as you see fit.  This is an exciting opportunity to join a nationally recognized and growing healthcare provider.  The position is entirely remote, so job duties can be performed anywhere in the United States!

What You'll Do

• Provide tactical planning, development, evaluation, and coordination of the Information and Technology systems
• Develop, coordinate, guide, and maintain IT operational plans in support of overall clinical/patient-focused mission and business strategy. These plans will define a vision for meeting current and future information and technology needs, while ensuring alignment and integration of IT with Ready’s overall vision, mission, and values.
• Develop and maintain appropriate IT Security, administrative, and technical safeguards to maintain the confidentiality, integrity, and availability of all company confidential information and company systems.
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, risks and other metrics and needs.
• Develop and deliver annual and periodic security training to employees and appropriate third parties.
• Develop and implement a system for inventorying, issuing, tracking, and returning electronic equipment (e.g., laptops) issued to company employees
• Serve as IT lead to ensure that implementation of new systems meet the company’s security standards
• Serve as the company’s Security Officer.
• Serve as the head of IT and manage a small team

What You'll Need

• 5+ years' IT & Security experience, preferably in a healthcare setting.
• Hands-on experience building and leading a healthcare IT Security program.
• CISSP or related certification strongly preferred.
• Comprehensive knowledge of laws and regulations regarding HIPAA, HITECH, healthcare privacy and security, and general privacy and information security. Experience leading or significantly participating in HITRUST certification process strongly preferred.
• Experience with Google Suite strongly preferred
• Experience leading and negotiating the security risk assessment process for both vendors and payors strongly preferred.
• Experience drafting and implementing policies, procedures, and company trainings.
• Experience conducting internal audits.
• Ability to serve as both a manager and individual contributor.
• Ability to identify and prioritize key deliverables without supervision.
• Ability to work remotely with minimal distraction.