Engineering Manager at FutureLearn

Department: Technology

Type of Contract: Permanent

Working Pattern: Full time

Location: Remote (GMT +/- 2 hours). This role is fully remote, with 1-2 visits to our London office per month (once we have an office again) and we are open to applications from outside the UK.

About the Role

We are hiring an Engineering Manager to work alongside our existing Engineering Managers and the Director of Technology to oversee the management of our engineers and improve processes & working practices within the Technology team.

Engineers at FutureLearn work in multidisciplinary product teams, collaborating with designers, other engineers, product managers and stakeholders. The Engineering Managers sit outside of product teams and manage engineers across different teams and disciplines.

Key Responsibilities

The Engineering Manager reports to a Group Engineering Manager and has the following responsibilities:

Managing individual engineers

The Engineering Managers support the professional development, performance and career progression of their direct reports through coaching and mentoring, and by helping them to decide & set goals and agree actionable steps towards achieving them. They encourage their reports to actively learn at work, and support that learning by proactively collecting feedback and providing it regularly & promptly.

The Engineering Manager is responsible for encouraging a healthy work/life balance and supporting their direct reports' happiness and wellbeing at work. They provide pastoral care to their reports by listening to their personal needs & concerns and addressing them where possible.

Supporting the Technology Team

The Engineering Managers are responsible for developing & evolving the necessary structures to support everyone in the Technology Team; running and refining the Technology Team hiring and onboarding processes, salary and performance reviews, succession planning, and ensuring line management is fair and consistent across the team.

They will coordinate and facilitate discussions about team changes and are responsible for balancing skills and experience across the teams. They will encourage an inclusive culture of learning and knowledge sharing by organising & attending internal events and identifying opportunities for collaboration.

Representing FutureLearn to the wider world

The Engineering Managers help coordinate the placement & sharing of job ads to best attract a diverse range of candidates. They are also responsible for community outreach within the Technology team, in order to promote FutureLearn’s mission, culture and technology strategy.

Requirements

About you

We’re looking for an excellent communicator, with previous experience line managing engineers, and/or technical leads and technical architects. This experience could be either from a full-time position as a manager or as an additional responsibility to another role.

You’ll have previous experience working as an engineer in software development or other technology areas, so you understand what it means to work in a high-performing team in a product-focused tech company. As a manager you’ve had previous experience setting salaries, working policies and guidelines for teams, and have been involved in hiring & growing teams.

Experience of any of the following is a bonus:

Experience of managing in a matrix environment Designing career paths for technologists Working in education

Benefits - ~£50k-£70k depending on experience - 28 days holiday (plus 8 days public holiday) - Buy & sell up to 5 days holiday - Westfield Healthcare Cash Plan - Free access to Calm app - Dedicated personal learning & development budget - Charity day (volunteer for a charity of your choice) - Cycle to work scheme - Season Ticket loan - Flexible working environment/hours - Enhanced maternity and paternity leave benefits - Pension

About FutureLearn FutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 14 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, ExpertTracks and microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.

FutureLearners live and breathe the company values and have a strong connection with our purpose, to transform access to education. We offer lots of flexibility and a cool work environment. At FutureLearn, we look after each other.

Applications Please use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us.

Engineering Manager interview process

We do an initial competency interview which consists of some screening questions, like checking your right to work in the UK (unfortunately we can’t sponsor visas), and your experience in our hiring competencies.

This first interview has two purposes: it's a chance for you to ask questions about how we work, and for us to find out what you're looking for from your next role.

We'll also be interested to find out more about your management skills, leadership skills, emotional intelligence, decisiveness, analytical & forward thinking and resilience & adaptability. So we'll be interested to talk about things like: your approach to dealing with difficult situations like dealing with conflict or challenging conversations, how you manage your reports and how you learn new things and teach others.

The final stage consists of a half-day interview, where you’ll do several interviews with members on our team. We’ll share more and prepare you with information about each session beforehand.

How we assess candidates

We use a set of competencies to evaluate candidates throughout the interview process: emotional intelligence, management skills, leadership skills, resilience & adaptability, storytelling, decisiveness and analytical & forward thinking.

Recruitment Process Please email jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.We can't wait to meet you!

Diversity Statement We believe diversity matters and want to create an environment where that diversity can flourish. We encourage everyone to bring their whole self to work, regardless of gender, age, sexual orientation, race or disability.

COVID19 We encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.