Posted 7 Jun 2022, 11:00 pm

Principal Lead DevOps Engineer at Ambassador Labs

United States Canada United Kingdom Europe Full-time DevOps & Admin
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Ambassador Labs is a platform to enable cloud native developers to code, ship and run their applications faster and easier than ever. We are building the tools like Emissary-ingress and Telepresence, which we donated as open source projects to the CNCF and the Ambassador Labs developer control plane for Kubernetes. Ambassador Labs is backed by top investors including Insight Partners, Matrix Partners, Trinity Ventures, and Four Rivers Group. We are a globally distributed, remote team with team members in North America, Europe, South America, United Kingdom and Africa. If you would like to work with colleagues IRL at least some of the time, we also have optional ‘pods’ in Montreal and Boston. We value creating a diverse and inclusive work environment and are actively working on building a culture where under-indexed groups are truly welcomed and can flourish. About being an Engineer at Ambassador As a Principal [Lead] DevOps engineer at Ambassador Labs, you will improve the security and reliability of products and services aimed at drastically improving the way cloud native developers work. Your impact will be felt by thousands of users at companies like Epic Games, Microsoft, PTC, Ticketmaster, Cisco and Unity Technologies. This is a rare opportunity to join a growing team of smart and empathetic software engineers. The role is focused primarily on development of new products and services.  We work in six week development cycles where we build features that make our customers lives’ better. We then have two weeks during which you are free to work on whatever you want that benefits the business and our customers -  you might do some self-directed learning, improve your tools, or maybe even work on a demo for an exciting new idea you had. We are firm believers in self-service DevOps and owning one’s code in production, so currently on-call responsibility is shared among all engineers at Ambassador. That is currently one week being on-call every three months. We are a supportive, collaborative environment, and help is always at hand from your on-call EM, runbooks, and escalation policies. Communication and education are key aspects of this role, and you will spend time creating written documentation or recording screencasts and demos and actively seeking feedback on how well your team’s products work. More important than specific technical skills, we are looking for someone who is eager to learn and do the work to identify problems and then work collaboratively and creatively to solve them. That said, we expect that the successful candidate will satisfy most of the following: How to Apply We are looking forward to hearing from you. We move quickly. We don’t need to talk to 20 other candidates to make a decision, so if the fit feels right on both sides, you can be part of the team as soon as next week.  You will do 4 interviews, all remotely over Zoom:  1: People team, covering culture and experience  2: DevOps Owner (Kenn) covering your approach to work and the role 3: Technical Interview which is a code walkthrough and Hiring Manager to discuss DevOps best practices 4: VP Engineering (Katie) to answer questions and talk more about culture **We run a culture of mentorship and learning so please do not be surprised to find other team members join your interviews. It is our way training more interviewers, by having an additional person observe and take notes.** We don’t do algorithms, off-the-cuff coding sessions, or brainteasers: we want to hear about your real-life experiences and the users that you’ve made happy.  Ambassador Labs is an equal opportunity employer, and we specifically welcome applications from under-indexed groups in our industry. Don't let the confidence gap stop you from applying: if you don't meet 100% of the criteria but we sound like your sort of place, please apply anyway! This is a significant career move that’s well worth considering. We appreciate you giving us that consideration, and we promise to give you our full attention in return. Talk to you soon!

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