Director Asset Protection NAM Retail at ARC'TERYX

Your Opportunity at ARC’TERYX:

As the Director of Asset Protection for North America Retail, you will lead the creation and progress of North America Market (NAM) Asset Protection (AP) initiatives in support of the broader global strategy. Your primary focus in this role is to safeguard our people and assets through risk mitigation actions and loss prevention strategies.

You will work collaboratively with retail and corporate leaders to develop strategic actions that prevent, mitigate and respond to risks across our retail fleet. You will create and drive loss mitigation tactics, champion AP platforms and training, and lead the NAM AP team. This role will also help identify and socialize meaningful reporting and KPI’s with the Arc’teryx leadership team to make informed, actionable decisions.

This leader will help set the future direction of our NAM AP department through the strategic planning of resources, investments, and capabilities. This role will play an active part in the broader retail leadership team and will have future growth opportunities by building partnerships and working cross functionally to meet company objectives and overcome future challenges. You will work closely with our field, P&C, operations, training, and construction teams to further our collective strategic efforts.

This role can be hired remote. Business operations occur on PDT time zone (Infers no Relocation/visa sponsorship)

Meet Your Future Team:

The global Asset Protection and Resilience team (AP&R) is focused on physical risk across the entire organization with a clear mission: minimize financial loss while reducing our assets’ exposure to risk, and our people are the most important asset. We support teams in our corporate, retail, and supply chain network through crisis management, health and safety, physical security, business continuity, eCommerce fraud prevention, and asset protection.

You will lead a team of Sr. AP Managers that support AP initiatives within their assigned markets. Additionally, you will play an active role on the broader Asset Protection and Resilience leadership team to create short and long term strategies, identify investment opportunities, and champion the development of our teams.

• Defining and implementing North America specific AP initiatives that support the broader global AP&R strategy. Collaborate with partners to align on priorities and drive execution of actions that further department goals
• Leading the Shrink Mitigation program, including the governance of shrink reporting and classification, mitigation activities, and AP led actions
• Identifying Physical Security gaps and drive solutions to protect our people and assets at all times. You will manage the physical security program alongside AP&R Operations including technology implementation, security guard management, and new store openings
• Serving as the primary point of escalation for NAM Retail Crisis Response in support of the broader global program
• Directing the global Health & Safety team to implement H&S programs and compliance actions across the NAM fleet. You will work closely with field and corporate partners to ensure stores have necessary support materials and all training requirements are being met
• Leading collaboration with Global AP&R and NAM leadership to develop and drive AP specific Training across all stores and levels of employees
• Owning the respective functional budgeting and financial maintenance in collaboration with NAM Leadership and Global AP&R.
• Leading, coach and inspire the NAM AP team and drive performance standards

• You have 12+ years in Asset Protection, Loss Prevention, and/or Security in the public or private sector, with time spent in progressive leadership roles at a global retailer
• You have advanced learning and development, such as a post secondary degree in Criminal Justice, Occupational Safety, Security, or a similar business related field
• Time spent in a government agency or military branch will be considered as a substitute in consideration of other qualifications
• You have advanced certifications such as CFI, LPC, CLCP or other similar credentials
• You have experience effectively communicating data in a way that enables strategic decision-making 
• You have excellent verbal and written communication skills 
• You are a strong advisor with the ability to build relationships and influence stakeholders at a global level 
• You have exceptional interpersonal and leadership skills and proven experience building high-performing teams  
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (not always the the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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