Posted 1 Sept 2024, 2:00 pm

Processing Support Specialist at Flipp

Toronto, Ontario, Canada Full-time Customer Support
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About Flipp

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. 

We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.

At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.

As the Processing Support Specialist (6 month contract), you will be responsible for owning and executing flyer processing tasks for the Content Team. They will also support various departments across Flipp and triage, remove blockers and provide updates on projects and tasks assigned to them. They drive content quality and accuracy and are responsible for their assigned tasks from stakeholders.

What you'll get the opportunity to do:

  • Support Vendor Management team with stakeholder tasks through triage, problem-solving, and execution of tasks.
  • Own and execute assigned parts of the flyer pipeline, helping complete the flyer digitization process
  • Troubleshoot ambiguous processing and technical errors related to our internal system
  • Support on adhoc Flipp projects - execute tasks that have been allocated, keeping the team informed of progress as well as any issues that may arise. 
  • Track vendor performance and KPIs escalating and reporting to VM and Lead when necessary
  • Work with Vendor Management and cross-functional teams to coordinate the maintenance of documentation of outsourcing processes and tasks to ensure efficiency and high quality.  

What you'll bring to the team:

  • Proof of effectively working in a team environment with multiple priorities 
  • Availability to work 25-30 hours per week on a part time basis
  • Completing work independently
  • Resourcefulness and problem solving
  • Highschool Diploma or Equivalent

Our promise to each other:

What we bring:

  • An inclusive, collaborative environment where your voice matters 
  • A remote first environment 
  • The tools and opportunities you need to grown and develop 
  • Every opportunity to own your success

What you bring:

  • Your authentic self, everyday 
  • Your best work, from anywhere 
  • An appetite for learning, curiosity, and a growth mindset 
  • Motivation, initiative and the mind of an entrepreneur

Here’s how to apply:

If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.

A member of our recruitment team will respond to you in the coming weeks.



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