Manager DevOps Engineering at Thrive Market

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE  

At Thrive Market, our Platform team is in a constant state of innovation, crafting highly-performant and scalable services that empower our product teams to create exceptional customer experiences. Here, you will find the autonomy to drive critical initiatives that not only advance our mission but also propel our platform to new heights of excellence. We are seeking an experienced, hands-on DevOps Manager to lead our DevOps team. This person will drive our cloud infrastructure and the continuous delivery of our applications/services. The ideal candidate will have a strong background in software development, cloud infrastructure, and service operations, with a passion for empowering developers, streamlining processes, and automating away toil.

If you have read The Phoenix Project, Accelerate, The DevOps Handbook, and/or the Google SRE book, you will fit right in.

• Team Leadership:
• Manage, mentor, and grow a team of DevOps engineers.
• Foster a collaborative and high-performance culture of continuous improvement within the team.
• Level up the team through cross-training and strategic task assignments, continually challenging them to raise the bar.
• Conduct regular performance reviews and provide feedback.
• Work closely with development, QA, and IT teams to ensure smooth and reliable operation of software and systems.
• Facilitate communication between teams and stakeholders.

• Continuous Delivery:
• Implement and manage continuous integration/continuous deployment (CI/CD) pipelines for the company.
• Identify and remove bottlenecks in the software delivery process.
• Promote best practices for software deployment.

• Infrastructure Management:
• Architect, improve, and administer AWS cloud infrastructure and services.
• Leverage AWS-managed services wherever possible.
• Create automated orchestration and deployment solutions using Puppet, Terraform, Docker, and Kubernetes.
• Write and support scripts and automation using Python, Ruby, Bash, JavaScript, and Java.
• Manage and optimize large-scale, cloud-hosted MySQL, Postgres, Redis, and Elasticsearch DBs.
• Lead efforts for disaster recovery, capacity expansion, and system upgrades.
• Oversee the provisioning, configuration, and monitoring of infrastructure.
• Ensure system reliability, availability, and performance.

• Automation: 
• Encourage DevOps engineers and application developers to streamline processes and automate their work whenever possible. 
• Develop and maintain automation for infrastructure provisioning, configuration management, and deployment.
• Advocate for and implement automation in all aspects of the software lifecycle.

• Security and Compliance:
• Conduct security audits, vulnerability assessments, and system hardening initiatives, including maintaining PCI and SOX compliance.
• Ensure that systems and processes adhere to industry best practices for security and compliance.

• Monitoring and Incident Management:
• Implement and manage monitoring tools to ensure system health and performance.
• Lead incident response efforts and post-incident reviews to learn from failures and mitigate and prevent future occurrences.

• Project Management:
• Manage JIRA ticket creation, grooming, ticket/epic management, and documentation and keep it up to date.

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 8+ years of experience in DevOps, SRE, system administration, or software development.
• 2+ years of experience in a leadership or managerial role.
• Experience in a startup environment and larger, scaled organizations is a plus!
• Extensive experience building and maintaining complex cloud infrastructure on AWS. AWS Certified - AWS Solutions Architect or similar is a plus.
• Extensive experience in a DevOps/SRE/Systems Engineering role, with strong experience developing applications in one of the following: Python, Ruby, Groovy, Go.
• Strong experience in managing Linux-based infrastructure, preferably Debian/Ubuntu.
• Deep knowledge and experience with Docker and Kubernetes.
• Experience using and maintaining IaC/config management systems and deployment tools, including Terraform, Puppet, and Ansible.
• Experience troubleshooting production problems and leading multiple teams to resolve large-scale production issues.
• Proficiency with continuous integration and deployments using Jenkins, Concourse, and GitLab CI; knowledge of A/B, in-place, rolling, and phased deployment methodologies.
• Understanding of monitoring and systems tools likeLogstash, Grafana, Prometheus, New Relic, etc.
• Good understanding of networking fundamentals and protocols.
• Basic understanding of storage architectures and design.
• Good critical thinking and problem-solving skills.
• Sense of ownership and pride in your performance and its impact on the organization's success.
• Effective interpersonal and communication skills - we work cohesively and want to bring in folks who seek to drive unity.
• Ability to independently lead the team and execute projects promptly.
• Proficiency with Atlassian Jira and Confluence for project management and documentation is a plus.
• Curious, hungry, proactive, results-oriented, and data-driven; thrives in fast-paced, team-oriented environments.

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Days of Observed Holiday
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

• Compensation Description - The base salary range for this position is $175,000 - $225,000/Per Year.
• Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!

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