Posted 25 May

Solutions Consultants Solutions Consultant & Large Enterprise Solution Consultants at Sprinklr

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Sprinklr is looking for a pre-sales Solution Consultants, Senior Solutions Consultant and Large Enterprise Solution Consultants. 

  • You will partner with Sales on our most strategic clients.
  • You will be Instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.
  • You have both the technical knowledge and business acumen to work through complex use cases. You draw from your sales experience to deliver solutions in a compelling manner.
  • Understand Sprinklr’s offerings and integrations inside and out.
  • Partner with sales to uncover a customer’s current and future states and their goals in order to map an end-to-end solution.
  • Internal and external stakeholders will view you as a strategic advisor.
  • Be a clear communicator who can command a room from C-suite down to practitioner.
  • Your presentation mediums vary from platform demonstrations to whiteboard sessions, storyboards and workshops.
  • You will work with many internal stakeholders including our Product & Engineering teams in order to define customer requirements and impact our roadmap.
  • Stay up to dated on industry trends, emerging technologies and can provide credible thought leadership in the customer experience space.
  • Our Sr. Solutions Consultants will be mentors across the Solutions Consulting team coaching fellow team members.

Main Responsibilities:

  • Acts as a key member of account teams with sales and other internal stakeholders for our largest enterprise customers.
  • Attends client meetings to conduct in depth discovery on the customer’s current and future states and positive business outcomes.
  • Creates compelling presentations and collateral that demonstrate our solutions and the value they provide against a customer’s required capabilities.
  • Delivers presentations both virtually and in person.
  • Works with customers to educate them on the business value Sprinklr can provide.
  • Assists Sales and Services in creating multi-year deployment plans.
  • Assists Sales in the response to RFXs.
  • Frequently travels to on-site client meetings or industry events.
  • Creates re-usable collateral for the entire global presales team.
  • Keeps up with our training schedule and maintain up to date Sprinklr product certifications.

Skills & Experience

  • Experience in a pre-sales role at a SaaS company.
  • Experience in marketing, advertising, customer care, business intelligence or commerce spaces.
  • Familiar with CRM, Marketing Automation, Business Intelligence and Social Media.
  • Methodical and meticulous approach to preparation and execution.
  • Expertise in Entertainment, Hospitality or Retail industries preferred.

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