Posted 25 May
Solutions Consultants Solutions Consultant & Large Enterprise Solution Consultants at Sprinklr
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Sprinklr is looking for a pre-sales Solution Consultants, Senior Solutions Consultant and Large Enterprise Solution Consultants.
- You will partner with Sales on our most strategic clients.
- You will be Instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.
- You have both the technical knowledge and business acumen to work through complex use cases. You draw from your sales experience to deliver solutions in a compelling manner.
- Understand Sprinklr’s offerings and integrations inside and out.
- Partner with sales to uncover a customer’s current and future states and their goals in order to map an end-to-end solution.
- Internal and external stakeholders will view you as a strategic advisor.
- Be a clear communicator who can command a room from C-suite down to practitioner.
- Your presentation mediums vary from platform demonstrations to whiteboard sessions, storyboards and workshops.
- You will work with many internal stakeholders including our Product & Engineering teams in order to define customer requirements and impact our roadmap.
- Stay up to dated on industry trends, emerging technologies and can provide credible thought leadership in the customer experience space.
- Our Sr. Solutions Consultants will be mentors across the Solutions Consulting team coaching fellow team members.
Main Responsibilities:
- Acts as a key member of account teams with sales and other internal stakeholders for our largest enterprise customers.
- Attends client meetings to conduct in depth discovery on the customer’s current and future states and positive business outcomes.
- Creates compelling presentations and collateral that demonstrate our solutions and the value they provide against a customer’s required capabilities.
- Delivers presentations both virtually and in person.
- Works with customers to educate them on the business value Sprinklr can provide.
- Assists Sales and Services in creating multi-year deployment plans.
- Assists Sales in the response to RFXs.
- Frequently travels to on-site client meetings or industry events.
- Creates re-usable collateral for the entire global presales team.
- Keeps up with our training schedule and maintain up to date Sprinklr product certifications.
Skills & Experience
- Experience in a pre-sales role at a SaaS company.
- Experience in marketing, advertising, customer care, business intelligence or commerce spaces.
- Familiar with CRM, Marketing Automation, Business Intelligence and Social Media.
- Methodical and meticulous approach to preparation and execution.
- Expertise in Entertainment, Hospitality or Retail industries preferred.
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