Site Reliability Engineer II at RudderStack

*Our roles are remote first, and can be based anywhere in India (#LI-Remote).

Responsibilities

• Monitor and continually improve the capacity of our production environment
• Design and implement scalable, reliable, and efficient infrastructure using Kubernetes, Terraform, AWS resources.
• Partner with development teams to improve services through rigorous testing and release procedures with CI pipelines (Github Actions, Dockerfiles)
• Gain a deeper understanding of RudderStack infrastructure and help debug incidents
• Proactively build software to help operations and support teams
• Identify opportunities for process improvements, automation, and cost savings

Requirements

• A Bachelor or Master degree in Computer Science or equivalent experience is required
• 5+ years of experience as a Site Reliability Engineer, Internal Platform Developer or similar role
• Strong understanding of cloud computing, containers, and DevOps practices
• Demonstrated Linux experience
• Excellent debugging skills
• Experience with Scripting and infrastructure automation
• Familiarity with distributed systems design patterns using tools such as Kubernetes
• Familiarity with AWS, Azure or Google Cloud Compute
• Excellent verbal and written communication skills
• Familiarity with Networking concepts like VPCs, proxies and CDNs

Here are examples of things we've worked on:

• Build and maintain a Kubernetes platform to deploy all our applications with high availability
• Build Kubernetes operator to automate 100s of deployments
• Managed 100s of postgres with HA for our deployments
• Provision and manage air-gapped on-premise deployments in diverse environments.
• Manage multi-region multi-cluster environment with hundreds of customer deployments in single-tenant and multi-tenant models.
• Complete Infrastructure as a code and enforced using GitOps model
• Automated migrations of complex, highly available services
• Working on compliance(i.e. SOC2 Type 2, HIPPA), security, scalability, and a lot more aspects to deliver top class, secure software
• We follow FinOps and continuously optimize our cloud costs.

How we achieve results:

• Empathy for the problems encountered by our customers.
• Collaboration with engineering teams to achieve results.
• Care deeply about the quality of your and the team's code
• Curiosity and understanding, for investigating causes and finding effective solutions.
• Output driven to provide value to our customers in a significant, measurable, and positive way.
• Focus on writing testable, performant, bug-free code to provide the right solutions to the problems.