Digital Marketing Analyst at ARC'TERYX

Department: Commercial – Ecommerce

Reports to: Senior Manager, Data and Analytics

Location:  North Vancouver, B.C.

Your Opportunity at ARC’TERYX:

The Digital Marketing Analyst plays a pivotal role in our team by leveraging historical marketing channel data and statistical methods such as regression and time series analysis to predict future trends and outcomes, crucial for our growth forecasting process. In this role, you will actively collect and assess data from a range of digital marketing channels, offering valuable insights to enhance campaign effectiveness and support informed decision-making within the team. You will also conduct ad hoc analyses for different departments, and provide support and training to your team in using and interpreting digital analytics data.

This role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Digital Commerce team is responsible for developing our ecommerce channel and all consumer-facing digital touchpoints for Arc’teryx. We are a high-performing team responsible for direct-to-consumer eCommerce (strategy & operations), Digital Growth Marketing, Digital Analytics, Digital User Experience, and Digital Merchandising and Digital Product Content. The team works closely with many other teams, including Retail, Brand and Marketing Operations.

• Using historical marketing channel data and statistical techniques such as regression analysis and time series analysis to forecast future trends or outcomes, such as online traffic and sales
• Collecting and analyzing data from various digital marketing channels to measure the effectiveness of different marketing channels and campaigns
• Generating insights based on data analysis and presenting findings to internal stakeholders as well as supporting them with analysis interpretation about their campaigns to improve marketing performance
• Conducting ad hoc analysis, as required, for cross-functional partners to support Ecommerce, Mobile App, Digital Marketing, Brand and Information Systems
• Supporting training of team members and internal partners in their use of digital analytics to answer their business questions, working cross-functionally
• Ensuring data accuracy and integrity by conducting data quality checks and adhering to data privacy regulations

• Developing and maintaining advanced predictive models to inform business decisions and growth strategy
• Developing and implementing solutions to support attribution of marketing efforts on Mobile App performance
• Providing actionable insights to optimize marketing strategies and budget allocations for maximum return on investment based on interpretation of results from Marketing Mix Model

• You have 3+ years of experience as a Digital Analyst or similar role, preferably within the retail or ecommerce industry
• You have a proven track record of collecting, analyzing, and interpreting data from digital advertising and digital analytics data sets
• You have experience with digital analytics tools such as Adobe Analytics, Google Analytics, or similar platforms, specifically within the ecommerce context
• You have used and are familiar with data visualizations solutions such as Power BI and Tableau
• You are proficient in SQL for accessing and manipulating data stored in databases
• You have experience in R, or Python for advanced data analysis
• You have a data-driven mindset and are comfortable working with complex datasets
• You have experience working with cross functional stakeholders
• You are able to communicate effectively with stakeholders and translate technical insights into actionable recommendations
• You are committed to ongoing learning and development and stay up to date with new technologies and best practices
• You remain highly flexible and adaptable when faced with ambiguity and are always willing to try new approaches
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Design your Purpose. Live our Values. 

DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.

COMMIT. Set and deliver on bold objectives as we collectively raise the bar.

LIVE IT. Deepen your connection to nature and live your most purposeful life. 

LEAVE IT BETTER. Create a better world, together.