Coordinator Community Marketing at Bumble Inc.

Inclusion at Bumble Inc. 

Bumble Inc. is an equal opportunity employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.

In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

Reporting to the Community Marketing Manager, this individual will support the day-to-day operations and activation of Bumble’s US Ambassador program. You will work closely with our US Marketing team to build Bumble’s brand, as the leading relationship and social networking app in the United States.

The Community Marketing Coordinator will support Bumble's collegiate marketing efforts, by building brand & product love through our Bumble Honey College Ambassador program. You will lead ambassador enablement, own program communications, develop processes & systems to support program operations, build community and create best practices for ambassadors to implement on their campuses. 

Primary areas of focus include community leadership & engagement, program coordination, backend operations and innovation to bring best-in-class communication, tools and resources to the program. You will work to expand the Bumble community, through grassroots marketing tactics, word of mouth marketing and ambassador recruitment efforts.

• Develop & manage programming offered to ambassadors.
• Support day-to-day operations and planning necessary to make the program successful. 
• Support ambassador enablement to engage and empower localized marketing efforts.
• Offer coaching and support to our ambassadors as needed. 
• Own ambassador communications, including regular weekly updates, Community Leader meetings & Ambassador onboardings.
• Support cross functional Ambassador requests and bonus opportunities.
• Coordinate and plan special events, including our bi-annual ambassador retreat. Manage and maintain ambassador records and performance in the company database as needed, track and report on program performance metrics.
• Manage ambassador surveys & focus groups to support cross functional teams, inform program results and KPI tracking.
• Support team budget tracking with attention to detail, ensuring costs of the Honey ambassador program are reflected efficiently and accurately.Coordinate with Finance & Accounting teams to track and manage ambassador compensation process, owning review and disbursement of ambassador payments and invoicing processes for Honey Ambassador team expenses in partnership with manager.
• Lead recruitment at the end of each semester to support growth of the program and meet key business objectives.  
• Cultivate a working knowledge of all ambassador program policies and resources to fulfil ambassador requests, identifying process improvements and recommending them to Bumble leadership.

• Bachelor’s degree in marketing or a related field
• You have a minimum of 1+ years of experience in Marketing
• Ability to lead & support diverse communities
• Project management experience delivering projects from ideation to execution
• Familiar with social platforms: Instagram & Tik TokAbility to spot trends and leverage insights
• Collegiate marketing experience a plus
• You are comfortable in a fast-paced environment
• You are organized and have strong planning and project management skills 
• You are positive and committed with a 'can-do' attitude and a flexible approach
• You are a self-starter who thrives on taking ownership of initiatives with limited oversight
• You have excellent written and verbal communication skills

About Us

Bumble Inc. is the parent company of Bumble, Badoo, Fruitz and Official. The Bumble platform enables people to build healthy and equitable relationships, through kind connections. Founded by CEO Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble BFF) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Fruitz, founded in 2017, encourages open and honest communication of dating intentions through playful fruit metaphors. Official is an app for couples that promotes open and honest communication between partners and was founded in 2020.