Posted 31 Jan 2024, 5:00 pm

Recruitment and Experience Coordinator at Trackforce Valiant + TrackTik

In July 2022, Trackforce Valiant + TrackTik combined to form the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.


Today, Trackforce Valiant + TrackTik serves 3,000+ clients in over 45 countries. We have over 350 employees with offices in Montreal, San Diego, Paris, and London. However, we embrace being remote-first!


Votre rôle: En tant que coordonnateur(trice) de l’expérience, votre rôle à multiple facettes englobera le recrutement, l’expérience des employés, la coordination des événements, l’apprentissage et le perfectionnement, la gestion de bureau et le soutien de nos opérations de gestion du personnel à divers titres. 


Responsabilités: 


Recrutement: 

Participer au processus de recrutement, de l’embauche des candidats à l’intégration. 

Assurer une expérience d’intégration positive et harmonieuse pour les nouveaux employés. 

Communiquer et coordonner avec les candidats, les gestionnaires d’embauche et les ressources internes 


Expérience employé : 

Contribuer à l’élaboration et à la mise en œuvre de programmes d’engagement des employés. 

Favoriser une culture positive en milieu de travail grâce à diverses initiatives. 

Soutien dans la planification, la coordination et l’exécution d’événements pour promouvoir l’engagement des employés et célébrer notre culture. 


Gestion et développement du bureau: 

Superviser les opérations de notre bureau de Montréal, assurant un environnement de travail propice et efficace. 

Aider à maintenir les fournitures de bureau, les installations et les relations avec les fournisseurs. 


Apprentissage et perfectionnement : 

Aider à déterminer les besoins de formation et coordonner les calendriers, les tâches et les jalons d’intégration. 

Soutenir la mise en œuvre et la gestion des initiatives d’apprentissage. 

Aider à surveiller les progrès du perfectionnement des employés et contribuer à l’évaluation du programme. 


Soutien des RH: 

Aider à tenir à jour les dossiers et la documentation des employés. 

Soutenir les initiatives et les projets d’exploitation des personnes au besoin. 


Qualifications: 

Excellent rôle pour tout candidat qui souhaite démarrer sa carrière dans les opérations et RH. Une expérience antérieure ou équivalente en recrutement, coordination d'événements et/ou développement de compétences est un atout.

Excellentes qualités relationnelles et de communication. 

Souci du détail avec d’excellentes capacités organisationnelles et multitâches. 

Capacité de travailler en collaboration et de façon autonome pour maintenir des relations de travail positives. 

Enthousiaste à l’idée de contribuer à un milieu de travail positif et stimulant. 


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Your Role: As an Experience Coordinator, your multifaceted role will encompass recruitment, employee experience, events coordination, learning and development, office management, and supporting our people operations in various capacities. 


Responsibilities: 

Recruitment: 

Assist in the recruitment process, from candidate sourcing to onboarding. 

Ensure a positive and smooth onboarding experience for new hires. 

Communicate and coordinate with candidates, hiring managers and internal resources 


Employee Experience: 

Contribute to the development and implementation of employee engagement programs. 

Foster a positive workplace culture through various initiatives. 

Support in the planning, coordinating, and executing events to promote employee engagement and celebrating our culture. 


Office Management and Development: 

Oversee our Montreal office operations, ensuring a conducive and efficient work environment. 

Support in maintaining office supplies, facilities, as well as vendor relationships. 


Learning and Development: 

Assist in identifying training needs and coordinate calendars, tasks and onboarding milestones. 

Support the implementation and management of learning initiatives. 

Help monitor employee development progress and contribute to program evaluation. 


HR Support: 

Assist in maintaining employee records and documentation. 

Support people operations initiatives and projects as needed. 



Qualifications: 

Great role for any candidate who wants to kick start their career in People operations. Previous experience or equivalent in recruitment, events coordination, and/or learning and development is a plus.

Strong interpersonal and communication skills. 

Detail-oriented with excellent organizational and multitasking abilities. 

Ability to work both collaboratively and autonomously to maintain positive working relationships. 

Enthusiastic about contributing to a positive and engaging work environment. 


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Working at TrackForce Valiant TrackTik


We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.


The values we live by:

- Foster Curiosity

- Lead with empathy

- Take Ownership and be accountable

- Empower diversity

- Be True and act with Integrity.


#LI-Remote


Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!


TrackTik & Trackforce Valiant are proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.



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