Posted 30 Jan 2024, 9:00 pm

Manager Enterpise Accounts at LumiQ

We’re LumiQ – an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. They’re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. That’s why they’ve flocked to LumiQ and our mission to make professional learning enjoyable. 


With hundreds of companies signed up, we’re at the precipice of launching a global movement that’s going to massively change the professional education and podcasting industries. Following our recent Series A, we’ve expanded into the US market and are seeing wonderful early signs of traction. 


Despite our lightning growth, we tend not to subscribe to the mantra of “move fast and break things.” Our goal is to build a profitable company, where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!

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WHAT YOU'LL BE RESPONSIBLE FOR
  • Proactively own and manage a portfolio of high growth enterprise-level accounts and become their trusted advisor to help achieve their L&D goals.
  • Help train, mentor and coach other members of the Enterprise Account Management team to achieve their goals and delight our clients.
  • Becoming an expert on the LumiQ platform, with a deep understanding of our capabilities and value.
  • Consulting with customers on their internal learning goals and challenges while establishing ways to incorporate LumiQ.
  • You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
  • Build relationships with multiple stakeholders within the client organization to drive engagement and add value.


WHO YOU ARE
  • You have 4+ years of B2B enterprise account management experience as an individual contributor with demonstrable results in hitting and exceeding targets.
  • Enterprise account management experience strongly preferredYou’re curious, empathetic and an excellent communicator.
  • You've managed a small team previously and have shown an aptitude towards coaching and mentoring.
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives.
  • Superb written and verbal communication skills, and a strong attention to detail.
  • Positive attitude, empathy, and high energy.
  • Willing to travel to meet prospects and customers.


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If you think your experience is most of the way there we’d still love to meet you! 


This is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.


Benefits and Perks

Nomad Policy: Work from anywhere in the world for up to 4 weeks per year.

Hybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong.

Time Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days.

Health Benefits: Medical, dental, and health spending account.

Monthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more.

Flexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school.

Endless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more.

LumiQ Clubs: Join an existing club or start your own.



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Source: Remote Ok